The entire VELUX team would like to extend a huge thank-you to each and every one of its Certified Installers for their hard work throughout 2019! Let’s take a quick look at what happened last year on the scheme and what to expect from the year ahead.
One of the most valuable aspects of the VELUX Certified Installer Partnership is the network of installers connected by the scheme, especially through the Facebook group. Last year, we took this one step further by hosting the first ever VELUX Installer Conference, which brought together 170 installers and their employees for a day filled with exclusive training workshops, business development opportunities and new product reveals. As a result of the positive feedback we received, we are now looking into hosting even more events like this one, so expect to see more opportunities, in a wider range of locations, to make sure all of our installers can make the most of these days.
In 2019, we held 17 training days across the UK, with 157 installers attending. These days advised on how to achieve the ‘perfect installation,’ tips on ‘best working practice’ and product demonstrations, including new window solutions and conversion kit upgrades. Attendees also had the chance to meet other members on the scheme, as well as plenty of opportunity for open discussions with VELUX technicians and fellow installers. This year, we plan to offer even more of this training, to ensure that all our Certified Installers have the chance to access the support and advice at these events. Dates will be released soon, so be sure to take advantage of these opportunities in 2020!
In 2019 alone, Contact Pro generated over 10,000 leads from potential customers, providing members with even more job opportunities. As you may be aware, we are in the process of updating the system to improve the usability for both you and your customers, including more frequent reminders to make managing your customer leads more efficient. To ensure you are receiving the optimum number of leads, contact our office to update your working radius, as well as keep us up to date on your ability to service these extra leads.
Because you can spend your rewards at such a wide variety of retailers including Costa, H&M, M&S and more, we wanted to know what you were using your rewards for in 2019. During the 12 days of Christmas competition, we asked you to share pictures of your favourite items you’ve purchased with your rewards, and we loved seeing your entries. Members demonstrated how their rewards have added up to help them buy gifts for their families, equipment such as laptops for their businesses, as well as home appliances and even Jacuzzis!
The first rewards promotion of 2020 is also now live! Throughout March and April, you can earn £35 / €40 on every white painted roof window, as well as £70 / €80 on every VELUX INTEGRA electric or solar roof window, so don’t miss out on this great offer!
With 2020 looking to open up further training opportunities, rewards promotions and products, we have a lot in store for our Certified Installers this coming year, so make sure you stay up to date by joining the Facebook group!